Protecting your privacy is very important to Genworth. We value your trust and want to help you understand how we collect, protect, and use your personal information.

How We Use and Protect Personal Information

At Genworth (""), protecting your privacy is very important to us. The Site is owned and operated by Genworth Financial Mortgage Insurance Limited and Genworth Financial Mortgage Services Limited ("we"). We value your trust and we want you to understand what information we collect, how we protect it, and how we use it. We treat personal information -- information that identifies you -- with respect and in accordance with this Privacy Policy. Personal information is essential to meeting our goal to provide our products and services.

This Privacy Policy is designed to provide information regarding how we collect, use and disclose personal information we gather when you visit on the World Wide Web.

Our Privacy Policy

This is our Privacy Policy:

We will describe what personal information we collect, how we protect it, and how we may use it.

We will maintain physical, electronic, and procedural safeguards to protect personal information we obtain and those who use and visit our website. We will not share personal information with outside companies or consumer report information with other affiliated companies, except as noted below.

We will require outside companies who provide services for us and to whom we disclose personal information to comply with relevant data protection standards.

Please read on for details about our practices for handling and securing your personal information. This Privacy Policy includes examples of the types of information we may collect and the kinds of companies and other entities with whom we may share information. These examples are illustrative and should not be considered a complete inventory of our information collection or sharing practices.

Information Collected

  • Online information and collection. You can visit us on the World Wide Web without telling us who you are or revealing any information about yourself, including your e-mail address. In this case, our web servers collect the name of the domain you used to access the Internet, such as "" or "," and the website you came from and visit next.

We may select outside companies who provide services on our behalf and use this information to measure the number of visits, average time spent, page views, and other statistics about visitors to our website, in general. We may also use this data to monitor site performance and to make the site easier and more convenient to use.

We may aggregate statistics that we gather about our visitors, traffic patterns and services and provide these statistics to third parties. When we provide these statistics to third parties, however, they will not include any personal information that identifies you, unless you have agreed to receive personally tailored information.

In addition, there are portions of this website where we may need to collect personal information from you for a specific purpose, such as to provide you with certain information you request.

  • Cookies: Cookies are small pieces of data stored by your Internet browser on your computer's hard drive. We, along with thousands of other websites, use cookies to enhance your Web viewing experience and to measure your website usage. With the help of cookies, we may present you with customised offerings or content that may be of interest to you. We may also use cookies to recognise you on subsequent visits. You may be able to set your browser to notify you when you receive a cookie or to prevent cookies from being sent. Please note, however, that, by not accepting cookies, you may limit the functionality we can provide to you when you visit our site.
  • Links to other websites: We are not responsible for the information collection practices of other websites when you link to them from our website. We cannot guarantee how those parties use cookies or whether they place on your computer cookies that may identify you personally. You should carefully review the privacy policies of each website you visit to understand how they collect, use, and disclose information.
  • Email communications: Occasionally, we may send you e-mail communications with information that may be useful to you, including information about our products and services or about offerings from other affiliated companies or third parties. You will be given the option of not receiving any such e-mail messages, if you choose.
  • Visitors/Registered Users: As a visitor to our website, you may have access to certain features without telling us who you are or revealing any information about yourself. We will not gather any information about you when you are using these features. We may require you to become a registered member in order to gain access to and use other features. Once you become a registered member, we may collect personal information when you use our website.

Information We May Disclose and To Whom We May Disclose Information

We may disclose the information we collect to other organisations as noted below. The other organisations to whom we disclose information are obligated to use such information only for the purposes stated. Disclosures may be made as follows:

Disclosures to Service Providers

We may disclose personal information we collect to others, such as insurance agents, banks, and administrators that provide services to us or to you on our behalf, such as:

  • Marketing our products and services;
  • Protecting against fraud; and
  • Maintaining or developing software for us.

In all cases, we will require service providers to whom we provide personal information to comply with our privacy policy and to use the information solely for the purposes for which we have retained them. Disclosure of personal information to these service providers is done to help us better serve you.

Other Disclosures Permitted By Law

We may make additional disclosures of information as permitted or required by law. For example, we may disclose information to law enforcement agencies or insurance regulators.

No Disclosures for Other Purposes

We will not share your personal information with any outside company for any purpose other than those described above. For example, we will not sell personal information to other outside companies that may wish to market their products and services to you. While we may offer products or services to you on behalf of such outside companies, we will not give your personal information to them.

Links to Other Sites

The Site may contain links to other sites such as Genworth's affiliate's partners. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites.

Security of Collected Information

We maintain strict physical, electronic, and administrative safeguards in accordance with applicable standards to protect your personal information from unauthorised or inappropriate access. Access to our personal information is restricted to employees and service providers who need to know the information for legitimate business purposes to assist in responding to your inquiry or request. Employees who violate our data protection policies are subject to disciplinary action.

Access to Collected Information

You may review, delete, cancel or update the information that you provide to us through this website by contacting us as described below.

Contacting Us

If you have any questions about this privacy policy, please use the Contact Us page. We welcome your questions and suggestions about our privacy policy.

Changes to this Policy

Please check this privacy policy periodically to inform yourself of any changes. Although we reserve the right to modify or supplement this privacy policy, we will provide notice to you on this website of any major changes for at least 30 days following the change.

"Opting Out" - Consumer Selections Regarding Information Sharing

We are committed to protecting personal information, and to using or sharing it in ways that will improve or expand upon the services we provide. By actively accepting the terms of this Privacy Policy by continuing to use, you agree to the sharing of personal or consumer report information as described above.

While browsing this website, you will not be provided with the opportunity to opt out.

The practices and policies contained in this Privacy Policy replace all previous notices or statements with respect to the same subject on

This Privacy Policy will not apply to your relationships with companies that are not part of Genworth, such as banks and brokers. Their privacy policies will govern how they collect, use and disclose personal information that you allow them to access.